Terms and Conditions
1) General Terms
These Terms and Conditions of Use constitute a legally binding agreement made between you (also called “user”, “you”, or “member”) and TitleProtectors dba
Siber Sources LLC and its affiliated companies (collectively, “we”, “us”, or “our”), concerning your access to and use of the https://www.TitleProtectors.com/ System any other media form, media channel, mobile System, mobile application, and blogs related or connected thereto (collectively, the “System”), and the performance of any TitleProtectors services.
By accessing or using the System offered by TitleProtectors through the System (collectively the “Services”), you agree to follow and to be bound by these Terms and Conditions and all the terms incorporated herein by reference, including without limitation our Privacy Policy. If you do not agree to these Terms and Conditions, you may not access or use the System, order, receive, or use the Services.
By continuing to access or use the System or order, receive, or use the Services, you confirm your acceptance of the revised Terms and Conditions and all of the terms incorporated therein by reference. We encourage you to review the Terms and Conditions frequently to ensure that you understand the terms and conditions that apply when you access or use the System and when you order, receive and/or use the Services. If you do not agree to the revised Terms and Conditions, you may not access or use the System or order, receive, or use the Services.
All users who are minors in the jurisdiction in which they reside (generally under the age of 18) are not permitted to use the System.
TitleProtectors reserves the right to change or modify these Terms and Conditions from time to time at its sole discretion. If we make changes to these Terms and Conditions, we will provide you with notice of such changes through the System or by updating the “Updated” date at the end of these Terms and Conditions.
2) Subscription Plans, Registration
To access and use the Services, you will need to register for a TitleProtectors account. By creating an account, you agree to (a) provide accurate, current and complete account information, (b) maintain and promptly update, as necessary, your account information, (c) maintain the security of your account credentials, (d) be responsible for the acts or omissions of any third party who has authority to access or use the System on your behalf, and (e) immediately notify us if you discover or otherwise suspect any security breaches related to the System or your account. You further understand and agree that TitleProtectors may take actions we deem reasonably necessary to prevent, respond to, pursue or remedy suspected or actual fraud and abuse, including without limitation, termination or suspension of your account.
By creating a TitleProtectors account, you also consent to receive electronic communications from TitleProtectors, including through email or by posting notices to the System. These communications may include notices about your account, such as subscription period lapse, home title alerts and other transactional information. You agree that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements, including, but not limited to, that such communications be in writing. You should maintain copies of all electronic communications you receive from us. We may also send you promotional communications by email that we think will be of interest to you. You may opt out of receiving these promotional emails at any time by following the unsubscribe instructions provided in such email. You may opt out of marketing and promotional calls or messages by following the applicable unsubscribe instructions provided to you. Following such an opt out, you may continue to receive messages for a short period of time while TitleProtectors processes your request. It is your responsibility to keep your account information updated. The subscription plan you select will automatically renew until you cancel the renewal as described below.
From time to time, we may make a FREE…forever promotional offer. In this offer, ‘forever’ means as long as TitleProtectors.com is a viable business entity and the conditions as outlined in the offering are met: 1) The plan requires a ‘combination’ of two registered users. One must be a licensed real estate agent and the other a homeowner who owns at least one property in TitleProtectors’ service area. 2) Once a month each registered user will receive a Protection Status Report email with a button they need to click. This button click is the only to make sure they are getting 100% of our emails in case of an Alert. The status report may have a short advertisement, 2 to 3 short questions, or a tip suggestion ways a homeowner can give the agent quality referrals. 3) The real estate agent is expected to participate in a short Zoom call once each year. We take this effort to make sure they are experiencing all the advantages of our system. 4) Once a month the real estate agent will receive a Protection Status Report email with a button which they need to click. This button click is the only to make sure they are getting 100% of our emails in case of an Alert. The agent’s status report may have a short advertisement, 2 to 3 short questions, or a tip showing them ways to maximize our system. 5) If the agent retires or move aways, or for any other reason wishes to no long ‘sponsor’ their client, then TitleProtectors will give the client a chance to find a new agent or, if they like, we will recommend several agents they can choose from. If, the client does not accept any of these agents as their sponsor, then the FREE…forever service will be terminated. Our #1 goal is to protect as many diligent, hardworking homeowners as possible from criminals. 6) Both the agent and their client are expected to ‘mostly’ click the button in their monthly email to be directed to view their Protection Status Report. ‘Mostly’ means either party can certainly miss an email or two each year. When this happens, we will do our best to alert them via email or if they provide their Phone number SMS/texts, but we understand that ‘life happens’. Remember, we can only protect either party if they receive and read our Alerts. So, if they do not click a button for a few months and we’ve done all we can to reach out to you, we will pause their protection until they reach out to us in writing and request it be reinstated.
3) Payment, Refunds, And Cancellations
Subscriptions to our Services will require you to make payment of the corresponding fees. Payments of subscription fees you make are final and non-refundable, unless otherwise described in the Refund Policy below or otherwise determined by TitleProtectors. You authorize TitleProtectors to submit through its payment processor the charges for the subscription you select using the payment method you specify at the time of purchase. TitleProtectors may seek pre-authorization of your credit card account prior to your purchase to verify that the credit card is valid and has credit available for your intended purchase. Your service will automatically be renewed, and your chosen payment method will be charged at the end of each service period, unless you decide to cancel your automatic payments for the Services before the end of the then-current subscription. All prices, including recurring subscription fees, are subject to change.
TitleProtectors reserves the right to establish, remove, and/or revise prices, fees, taxes, and/or surcharges for any or all Services obtained through the use of the System at any time. TitleProtectors may also, in its sole discretion, make promotional offers with different features and different rates to any or all of our customers. Unless made to you, these promotional offers will have no bearing on your obligation to pay the amounts charged.
If you are a California resident, in accordance with Cal. Civ. Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.
TitleProtectors Refund Policy
You may cancel your TitleProtectors subscription plan or automatic renewal at any time in accordance with the following Refund Policy:
Monthly Subscriptions: You may cancel your monthly subscription at any time during the first 21 days following the initial subscription period start date for a full refund. Should you wish to cancel your monthly subscription after the 21-day trial period, your subscription will continue through the end of the month during which you request the cancellation, but it will not renew for the next month.
Annual Subscriptions: You may cancel your annual subscription at any time during the first 21 days following the subscription period start date for a full refund. Should you wish to cancel your annual subscription after the 21-day trial period, your subscription will continue through the end of the month during which you request the cancellation, and you will receive a pro-rated refund for any unused months remaining in your annual subscription term calculated from the annual subscription pricing at the time of signup.
Please allow up to 1 week to receive your refund. 21-day trial period is valid for only first-time signup and begins when the subscription service first starts.
4) Forward-Looking Statements
TitleProtectors presentations, releases, and printed remarks and materials are included on the System for historical purposes only. The information contained in these documents should be considered accurate only as of the date stated in the relevant document. This information may change over time; therefore, visitors to the System should not assume that the information contained in these documents remains accurate at a later date. We do not have any current intention, and expressly disclaim any obligation, to supplement, update or revise any of the information in these documents. The System may contain information considered to be forward-looking and reflects management’s current expectations. These forward-looking statements may be identified by terminology such as may, will, could, should and expect, and the negative of these terms or other similar expressions. We remind you that these statements involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by the forward-looking statements. Such factors include, among others: our limited operating history and variability of operating results; our ability to identify and retain key customers; our ability to anticipate consumers’ desires and design new services that incorporate feature sets that are attractive to our customers; our ability to manage and maintain our affiliates; our dependence on key employees; changes in laws and regulations; risks associated with general economic uncertainty; and other risk factors. You should not place undue reliance on these forward-looking statements.
5) Alerts and Notifications
If TitleProtectors is made aware of a potential ownership change of a property TitleProtectors is monitoring for you, TitleProtectors will send you an email notification. For this reason, it is imperative that confirmation of regular status emails occurs. You agree to confirm the regular status emails and understand this is a critical component of protection. It is vital that you determine if the ownership change is an unapproved attack on your title or if you recognize a title transaction as authorized and legitimate. It is imperative that you act diligently and immediately upon receiving an alert notification and that you contact our team of resolution experts with notification of an unauthorized recording on your title. If the new filing is the result of an action by your relative, you will be informed that the issue needs to be addressed directly between you and that person or entity. For the purposes of this provision, a "relative" is defined as an individual related by blood, marriage, or adoption, such as a parent, sibling, spouse, child, cousin, aunt, uncle, nephew, or niece. You understand that we do not have any legal standing in the process of directly assessing or curing the title documents at issue and that we cannot guarantee results. However, we are committed to guiding you through the process with our personnel to access and complete the necessary forms and to help you with the process to attempt to restore your title as intended. On some occasions, the issues behind a document alert notification are caused by improper indexing, filing errors or typos during the filing process and may be easy to resolve. In other situations, there may be complications that require us to retain attorneys on your behalf. Although we cannot commit to providing unlimited access to attorneys, we may make them available to our subscribers at no additional cost, services from retained attorneys and other consultants who can help you with the process to attempt to restore your title at no additional costs to you. To be clear, TitleProtectors is not an insurance product.
6) User Conduct
You agree that you will not violate any law, contract, intellectual property or other third party right or commit a tort, and that you are solely responsible for your conduct, while accessing or using the System. You agree that you will abide by these Terms and Conditions and will not:
Engage in any harassing, threatening, intimidating, predatory or stalking conduct;
Use or attempt to use another user’s account without authorization from such user and TitleProtectors;
Use the System in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying the System or that could damage, disable, overburden or impair the functioning of the System in any manner;
Reverse engineer any aspect of the System or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any content, area or code of the System;
Attempt to circumvent any content-filtering techniques we employ or attempt to access any feature or area of the System that you are not authorized to access;
Develop any third party applications that interact with any of our content or the System without our prior written consent;
Use any robot, spider, crawler, scraper, script, browser extension, offline reader or other automated means or interface not authorized by us to access the System, extract data or otherwise interfere with or modify the rendering of System pages or functionality; or
Use the System for any illegal or unauthorized purpose, or engage in, encourage, or promote any activity that violates these Terms and Conditions.
You agree to comply with the above user conduct and agree not assist or permit any person in engaging in any conduct that does not comply with the above user conduct. Further, you agree that the consequences of commercial use or re-publication of any content from the System or other violations of the foregoing proscriptions may be so serious and incalculable that monetary compensation may not be a sufficient or appropriate remedy, and that TitleProtectors will be entitled to temporary and permanent injunctive relief to prohibit such use or activity without the need to prove damages.
7) Limited License To Use The System
You may access, download or copy content on the System only for personal, informational and non-commercial purposes; provided, that the TitleProtectors trademark and copyright symbol and statement (as set forth on each such page of the System) appears on each copied or downloaded page and no modifications are made to any content on the System. The rights expressly granted in the preceding sentence to you constitute a license and not a transfer of title. TitleProtectors reserves the right to revoke your limited license to access, download and print the content available on the System at any time, and any such use by you shall be discontinued immediately upon written notice from TitleProtectors.
Except as expressly provided herein, you may not use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit or distribute any content from the System in whole or in part without the prior written permission of TitleProtectors. You may not “mirror” any content contained on the System on any other server without TitleProtectors’ prior express written permission. Any unauthorized use of any content contained on the System may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. Any rights not expressly granted in these Terms and Conditions are reserved by TitleProtectors.
8) Termination
We may cancel/terminate your access to all or any part of the Services at any time, with or without cause and with or without notice, effective immediately, which may result in the forfeiture and destruction of all information associated with your subscription plan. Should you wish to close your account, you may do so by contacting us using the methods set forth under the “Help” section of the System or by submitting a support request through the System. All cancellations/termination are subject to our Refund Policy described above in these Terms and Conditions.
9) Copyright
All contents of the System are copyright 2023 by TitleProtectors. All rights are reserved. All text, electronic documents, graphics, audio, video and other content published on the System are protected by United States and international copyright laws. Distribution or publication of any content taken from the System in any form without prior written permission of TitleProtectors is expressly forbidden.
10) Trademarks
TitleProtectors.com is a registered trademark of TitleProtectors Corporation, and certain other product names, service names, slogans, and related logos are trademarks of TitleProtectors in the United States and other countries. You are not permitted to use these trademarks, or any other TitleProtectors trademarks, without the prior written consent of TitleProtectors. All other trademarks, product names, trade names, and logos used within these pages are the property of their respective holders. Our use of third-party trademarks, trade names, product names and logos or images of the same does not necessarily constitute: (1) an endorsement by such company of TitleProtectors and its products; or (2) an endorsement of the company or its products by TitleProtectors.
11) Third Party Sites
The System may contain links to third party Systems that are not controlled, endorsed, or adopted by TitleProtectors. TitleProtectors makes no representations or warranties of any kind regarding any content located on such third-party Systems and is not responsible for and does not endorse or accept any responsibility over such content or your use of third party Systems, including without limitation the accuracy, reliability, or completeness of any information, data, opinions, advice or statements made on any such third party Systems.
You acknowledge and agree that your interactions with third parties providing third party content are solely between you and such third parties. Third parties may impose their own terms, policies, or processes, separate from these Terms and Conditions, and you should carefully review all such third-party terms. Your access to and use of any third-party content and your acceptance of any third party terms is at your own risk.
12) Free Promotions
Free promotions are valid for up to a stated number of monitored properties per account and during any recurring subscription plan time period. Please contact us should you wish to inquire about other options for your subscription service and additional properties. You must request cancellation of your subscription service before the end of the free trial period to avoid charges for the recurring subscription plan going forward.
13) Privacy Policy
Please review the TitleProtectors Privacy Policy located at https://www.titleprotectors.com/privacy and incorporated into these Terms and Conditions by this reference. By using the System and/or the Services, you are consenting to the terms of the TitleProtectors Privacy Policy.
14) Warranty Disclaimer
The system and the information contained therein and the services are provided “as is” and “as available” and without warranties of any kind, either express or implied, unless otherwise specified in writing. To the fullest extent permissible by applicable law, TitleProtectors and its affiliates disclaim, with respect to system and its content and the services, all warranties, express or implied, statutory or otherwise, including, but not limited to implied warranties of merchantability, fitness for a particular purpose and non-infringement, or any warranties arising from course of dealing, usage, or trade practice. TitleProtectors does not represent or warrant that the system will be secure, uninterrupted, and/or error-free, that defects will be corrected, and/or that the system and/or any content on the system will be free from viruses or other harmful components. TitleProtectors does not warrant or make any representations regarding the use or the results of the use of the system and/or any content on the system in terms of their correctness, accuracy, reliability, timeliness, completeness, timeliness, or otherwise. You (and not TitleProtectors) assume the entire cost of all necessary servicing, repair, or correction relating to your use of the system, any content on the system, and/or the services. TitleProtectors further expressly disclaims any liability to any person or entity for loss or damage caused by errors or omissions in any applicable title report provided by you or on your behalf in connection with the services. Applicable law may not allow the exclusion of implied warranties or limitations on how long an implied warranty may last, so the above limitations may not apply to you. To the extent permissible by applicable law, all implied warranties are limited to ninety (90) days.
15) Limitation Of Liability
To the fullest extent permissible by applicable law, in no event shall TitleProtectors or its affiliates be liable to you for any direct, indirect, special, incidental, punitive, exemplary, or consequential damages, or any loss or damages whatsoever (including personal injury, loss of data, revenue, profits, reputation, use, or other economic advantage), even if TitleProtectors has been previously advised of the possibility of such damages, arising out of a warranty, contract, or negligence action that in any manner arises out of or in connection with the use, inability to use, performance of, or the services provided on or through the system. TitleProtectors assumes no responsibility and shall not be liable for any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, browsing of, or downloading of any material from the system. TitleProtectors assumes no responsibility or liability in any manner arising out of or in connection with any information, content, products, services, or material available on or through the system, as well as any third party system pages or additional systems linked to the system, for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, inaccuracy contained therein, or harm to person or property caused thereby. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. In no event shall TitleProtectors’ total liability to you for all damages, losses and causes of action, whether in warranty, contract, or tort exceed (a) the amount paid by you to TitleProtectors or its affiliate, if any, or (b) $1,000 (whichever is less).
You and TitleProtectors agree that the warranty disclaimers and limitations of liability in this agreement are material, bargained-for bases of this agreement, and that they have been taken into account in determining the consideration to be given by each party under this agreement and in the decision by each party to enter into this agreement. You and TitleProtectors agree that the warranty disclaimers and limitations of liability in these terms and conditions are fair and reasonable. If you are dissatisfied with the system or do not agree to any provisions of these terms and conditions, your sole and exclusive remedy is to discontinue using the system, except as may be otherwise provided for in this section.
Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers or limitations may not apply to you, and you may have additional rights.
16) Arbitration Agreement
All disputes between client and TitleProtectors shall be decided exclusively by arbitration. TitleProtectors and client agree to private arbitration in a final and binding manner, of all disputes, claims, or controversies between client and TitleProtectors (including any of TitleProtectors’ current or former officers, directors, employees, or agents) arising out of or relating in any way to this agreement and the TitleProtectors services; any past, present, or future transaction, interaction, or service provided by TitleProtectors at any time. The arbitrator shall not have any jurisdiction to hear any claims for class action remedies or other actions where the client seeks a recovery for the benefit of others. Client irrevocably waives the right to bring such representative claims as further outlined below. This arbitration shall be governed by and under the commercial arbitration rules of judicial and mediation services (“jams”). The cost of the arbitration shall initially be shared by the parties; however, the arbitrator shall have the authority to assess arbitration costs in favor of the prevailing party. Should the law prohibit this, then client’s obligations to share in the arbitration costs shall be modified to comply with law. This agreement to arbitrate shall be subject to the laws and procedures for the state of Idaho and/or the federal arbitration act and the law to be applied in the arbitration shall exclusively be the laws of the state of Idaho. Any arbitration award may subsequently be confirmed in a court within Valley county, Idaho.
17) Waiver And Severability
Any waiver by TitleProtectors of any provision of these Terms and Conditions must be in writing. If any portion of these Terms and Conditions is found to be void, invalid, or otherwise unenforceable, then that portion shall be deemed to be superseded by a valid, enforceable provision that matches the intent of the original provision as closely as possible except that in the event of unenforceability of the class action waiver, the entire arbitration agreement shall be unenforceable, and you in such event agree to submit to the exclusive personal jurisdiction of the appropriate state or federal courts in Valley Count, Idaho in any proceeding relating to any such claim or dispute. The remainder of these Terms and Conditions shall continue to be enforceable and valid according to the terms contained herein.
18) Entire Agreement
These Terms and Conditions, together with any amendments and any additional agreements you may enter into with TitleProtectors in connection with the System and the Services, shall constitute the entire agreement between you and TitleProtectors concerning the System and the Services.
19) Contact Us
If you have any questions regarding these Terms and Conditions, please visit our “Contact Us” page for answers and our contact information.
20) Acknowledgement of Accessing
By accessing the system, you acknowledge and agree that you have read these terms and conditions and agree to be bound by them. You must agree to these terms and conditions to use the system.
21) Rights And Remedies
No right or remedy available to TitleProtectors under these Terms and Conditions shall be exclusive of any other right or remedy available to TitleProtectors pursuant to applicable law, and all rights or remedies available to TitleProtectors under these Terms and Conditions or applicable law shall be cumulative and in addition to every other right or remedy available to TitleProtectors.
22) Information
TitleProtectors does not control the information provided by other users and made available through the System. You may find other users’ information to be inaccurate or deceptive. Please use caution, common sense, and practice safe trading when using the System.
23) Corrections
Occasionally there may be information on the System that contains typographical errors, inaccuracies or omissions that may relate to service descriptions, pricing, availability, and various other information. TitleProtectors reserves the right to correct any errors, inaccuracies, or omissions and to change or update the information at any time, without prior notice.
24) Headings
The headings used in these Terms and Conditions are for convenience only and shall not affect the interpretation or construction of these Terms and Conditions.
Last Updated: August 25, 2023